The Nkarhi timepiece is warranted by Nkarhi for 3 years under the terms and conditions of this warranty. Our workmanship warrantee covers product faults under normal use for three years. In case of defects covered by the warranty, all components (excluding battery, case, leather strap and buckle) will be fixed or the watch will be replaced free of charge. For all replacement, Nkarhi cannot guarantee that you will receive the same timepiece model. If your model is not available a watch of equal value and similar style will be provided. A check or money order payable to Nkarhi in the amount of R150.00 as service and handling fee must be included for all warranty and repair services.For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on the type of work requested. You will be notified of such charges prior to Nkarhi commencing the requested repair(s). Nkarhi will start such repairs only upon the customers prior approval to such charges.
Leather/ strap, battery, case or buckleDamage resulting from improper handling, lack of care, accidents or normal wear and tearWater damage unless marked water-resistant.
This warranty is void if the watch has been damaged by accident, negligence or persons other than authorised Nkarhi sales or service agents, unauthorised service, or other factors not due to defects in materials or workmanship.
Nkarhi Timepiece is proud to be based in Fourways, Johannesburg. Though we don’t have any permanent physical stores, we do offer free shipping anywhere in the Country. If you want to stay updated on any future pop-up stores or events, be sure to follow our social media channels.
We deliver for FREE nationwide.
After your payment is verified, it takes up to 3-5days to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am will not be processed until the next business day. If you order after 11 am on a Friday, your order will likely be processed on the following Monday.
Please note that for all international orders shipping to countries outside of South Africa, import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.
The watches are designed to be unisex. A medium case size, 42mm, is used to accommodate most wrist sizes. A women range will be launched in the year 2020.
We didn’t look past one feature when designing Nkarhi. With this said, we went with a Japanese Seiko Precision Quartz Movement which is one of the most well known in the industry.
All Nkarhi watches have a water resistance of 5 ATM and can withstand a brief submersion under water (i.e. hand washing), but should not be taken swimming or bathing.
Our leather straps are made of genuine cow-hide leather.
The glass used for our watches is made of sapphire glass.
Nkarhi has a limited warranty that covers manufacturer’s defects for three years after the original purchase date from an authorized dealer. Basically, if the watch parts or mechanics don’t work properly, and it’s our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt.
All of our watch batteries can be found at any electronic store, as well as most watch repair or jewelry shops. Any watch repair shop or Jeweler should be able to assist you with the battery replacement. We don’t suggest replacing the battery, as it requires some special tools and you could damage the watch.
Nkarhi’s leather straps can be attached and detached with ease by compressing the quick release integrated spring bar at the back of the strap with one’s finger. Align the spring opposite the cylindrical push button lever within the case lug first, and then compress the spring bar with the cylindrical push button lever to slide the pin in between the opposing case lug and release.
EThekwini, also known as a Lagoon, is one of the best tourist destinations in South Africa. The warm blue waters of Durban remain in the memory of all who visit the Ethekwini. Our minds were fresh on the blue ocean when designing the EThekwini Timepiece.