The Nkarhi Guarantee

The Nkarhi timepiece is warranted by Nkarhi for 3 years under the terms and conditions of this warranty. Our workmanship warrantee covers product faults under normal use for three years. In case of defects covered by the warranty, all components (excluding battery, case, leather strap and buckle) will be fixed or the watch will be replaced free of charge. For all replacement, Nkarhi cannot guarantee that you will receive the same timepiece model. If your model is not available a watch of equal value and similar style will be provided. A check or money order payable to Nkarhi in the amount of R150.00 as service and handling fee must be included for all warranty and repair services.For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on the type of work requested. You will be notified of such charges prior to Nkarhi commencing the requested repair(s). Nkarhi will start such repairs only upon the customers prior approval to such charges.

This Warranty Excludes

Leather/ strap, battery, case or buckleDamage resulting from improper handling, lack of care, accidents or normal wear and tearWater damage unless marked water-resistant.

This warranty is void if the watch has been damaged by accident, negligence or persons other than authorised Nkarhi sales or service agents, unauthorised service, or other factors not due to defects in materials or workmanship.